Terms & Conditions
Access to and use of password protected and / or secure areas of the site and / or use of the Services is restricted to Customers with accounts only. You may not obtain or attempt to obtain unauthorised access to such parts of this Platform and / or Services, or to any other protected information, through any means not intentionally made available by us for your specific use. A breach of this provision may be an offence under the Computer Misuse Act (Chapter 50A) of Singapore.
General use of Services and/or access of Platform
1.1 Guidelines to the usage of / or Services under www.dyeducation.net :
You agree to comply with any or all the guidelines, notices, operating rules and policies and instructions pertaining to the use of www.dyeducation.net, as well as any amendments to the aforementioned, issued by us, from time to time. DY Education reserves the right to revise these guidelines, notices, operating rules and policies and instructions at any time and you are deemed to be aware of and bound by any changes to the foregoing upon publication.
1.2 Restricted activities on www.dyeducation.net
You agree and undertake NOT to impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity; use the site or its services provided for illegal purposes; attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the site; post, promote or transmit through the site any Prohibited Materials; interfere with another’s utilization and enjoyment of the site or Services; use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the site’s data or damage or interfere with the operation of another Customer’s computer or mobile device; and use the site other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.
2.1 Accuracy of Information
We attempt to be as accurate as possible when describing the products on the site; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors or other content available on the Site are accurate, complete, reliable, current, or error-free.
2.2 Availability of materials on site and its services:
We may, from time to time and without giving any reason or prior notice, upgrade, modify, suspend or discontinue the provision of or remove, whether in whole or in part, the site and shall not be liable if any such upgrade, modification, suspension or removal prevents you from accessing the site or any part of its services.
2.3 Rights to monitor content:
We reserve the right, but shall not be obliged to: monitor, screen or otherwise control any activity, content or material on the site and / or through its services provided. We may in our sole and absolute discretion, investigate any violation of the terms and conditions contained herein and may take any action deemed appropriate to the management; prevent or restrict access of any customer to the site and / or the Services provided; report any activity it suspects to be in violation of any applicable law, statute or regulation to the appropriate authorities and to co-operate with such authorities; and / or to request any information and data from you in connection with your use of the services and / or access to the site at any time and to exercise our right under this paragraph if you refuse to divulge such information and / or data or if you provide or if we have reasonable grounds to suspect that you have provided inaccurate, misleading or fraudulent information and / or data.
2.4 Intellectual Property
All content available on the Site, including but not limited to text, graphics, logos, button icons, images, data compilations and software, and the compilation thereof are made properties of DY Education, our affiliates, partners, and is protected by Singapore and international copyright laws.
The trademarks, logos, and service marks displayed on the Site are the registered and unregistered marks of DY Education, our affiliates, partners, in Singapore and other countries, and are protected by Singapore and international trademark laws.
Neither the Content or Trademarks nor any portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
Purchase Related Policies
3.1 Formation of a Contract
The information set out in this Terms and Conditions and details contained in this Site does not constitute an offer for sale but an invitation to treat. No Contract in respect of any products purchased shall exist between you and DY Education until the Order has been processed. An Order can be submitted by following the online shopping process on the Site. After which you will receive an Order Confirmation which will act as an acknowledgement of the Order. A Contract will relate only to those Products which we deliver to you. If your Order Consists of more than one Product, the products may be delivered to you in separate packages at separate times.
The products and services available on the Site, and any prizes thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or prizes thereof, you purchase or otherwise received from us. We also reserve the right to limit quantities (including after an order has been submitted and / or acknowledged) and to revise, suspend or terminate an event, promotion at any time without prior notice. The inclusion of any products or services on this site at a particular time does not guarantee that the products or services will be available.
Customers below the age of 21 are to seek parental consent prior to making any online purchases.
Be assured that we make best efforts to ensure that all details, descriptions and prices shown on this Site are accurate. However, there may be instances where errors may occur. If an error in pricing of any Products you have ordered have been discovered, we will inform you as soon as possible and give you the option of reconfirming your Order at the correct price, or cancelling it. The order will be cancelled if we are unable to contact you. A full refund will be made for items which are not available should you decide to cancel the item, or you will be contacted once the product is made available by our suppliers.
Prices of items listed in this site are inclusive of GST and are in Singapore Dollars. Delivery costs will be charged in addition when applicable; such additional charges will be clearly displayed and included in the ‘Grand Total’. Payment can be made using our listed payment partners on our homepage. For corporate clients, an invoice will be generated and it will be subjected to payment terms.
3.5 Card authorization
To minimize the risk of unauthorized access, card data is being encrypted. Please ensure that there are sufficient funds available to complete the transaction. Orders will not be confirmed until an authorization check has been completed. Your card will be debited once an Order Confirmation has been sent. Cards used will be subjected to validation checks and authorization by the card issuer. If an authorization is not received by DY Education, we will not be liable for any delays or non-delivery.
3.6 Refusal of Order
DY Education reserves the right to withdraw any products from this Site at any time and / or remove or edit any materials or content to this Site. Best efforts will process all Orders will be made, but there may be exceptional circumstances wherein, we may need to refuse to process certain Orders after an Order Confirmation has been sent, by which we reserve the right to do at any time, at our sole discretion. Full refunds will be warranted in cases where we cancel your Order and you have already made payment for.
We will not be liable to you or any other third party of our withdrawing of any Product from this site, whether it has been sold or removed from the Site.
4.1 Account Registration
To place an Order, you may choose to register for an account at the Site. If you do, you will have to provide an email address and password for your account. You are to be held responsible for maintaining the confidentiality of your account, login email and password and for restricting access to your computer. You agree to accept full responsibility for all activities that occur under your account, login name and / or password. You agree to provide only accurate, truthful information. you shall not misuse the Site by creating multiple user accounts.
DY Education reserves the right to refuse service and / or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion.
4.2 Obligations and Responsibilities
Acknowledgement of your Submission may not be returned and we may use your Submission, and any ideas, concepts or know how contained therein, for any purpose including, without limitation, developing, manufacturing, distributing and marketing of Products.
If a Submission has been made, you represent and warrant that you own or otherwise control the rights to your Submission. You further represent and warrant that such Submission does not constitute or contain software viruses, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Submission. You agree to indemnify us for all claims arising from or in connection with any claims to any rights in any Submission.
Site Related Matters
5.1 Links to Third-Party Web Sites
This Site may contain links to other websites on the Internet. You acknowledge that we have no control over such web sites and are not responsible for the content of any off-Web site pages or any other Web sites linked to or from the Site. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, off-Web site pages or any other Web sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and Web sites, including, without limitation, their privacy policies and terms and conditions. You should always review the terms and conditions and privacy policies of all off-Web site pages and other Web sites that you visit.
5.2 Personal Data Protection
Warranties and Liability
The Company will replace products found to be defective on delivery without charge. Goods incorrectly supplied or invoiced as a result of error on the part of the Company will be collected or credited without charge. Any stationery item in its original, undamaged packaging, except special order products, may be returned within 30 days of delivery.
You agree that, to the fullest extent permitted by applicable law, DY Education shall be under no liability in respect of any defect arising from air wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the manufacturers’ or the Company’s instructions (whether oral or in writing), misuse or alteration or repair without the Company’s approval.
Should you find defects on the goods within 7 days of receipt, please contact one of our Customer Service Operators to arrange exchange. Please save all packaging for inspections. After the 7th day of receipt, please contact the respective service centres.
Indemnification and Disputes
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of the Republic of Singapore, as if the Terms and Conditions were a contract wholly entered into and wholly performed within Singapore. Any dispute relating in any way to your visit to the Site shall be submitted to confidential arbitration in Singapore, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court.
Nothing contained in these Terms and Conditions shall create or deemed to create any partnership, or other form of joint enterprise between us.
Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself.
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable arbitral award or court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole. We will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our original objectives and intent as reflected in the original provision.